Effective date: 7/25

​

Welcome to DBT Support Hub (accessible at https://www.dbtsupporthub.com). By accessing or using our website, services, digital downloads, chatbot ("Elara"), coaching programs, or any other content, you agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, please do not use our services.

​

1. Non-Clinical Disclaimer

DBT Support Hub provides peer-led, trauma-informed support tools based on Dialectical Behaviour Therapy (DBT) principles. We do not provide clinical therapy, counselling, or medical advice. Our services are for educational and self-help purposes only.

Always seek professional help from a qualified healthcare provider if you are experiencing a mental health crisis or require clinical support.

​

2. Use of the Website and Resources

By using our site, chatbot, downloads, or subscribing to Elara+, you agree to:

• Use our content for personal, non-commercial use only.

• Not copy, distribute, resell, or modify any of our materials without written consent.

• Be at least 18 years old or have parental/guardian consent if under 18.

• ​

3. Subscription Services (Elara+)

Elara+ is a paid monthly membership that grants you:

• Full access to digital resources and workbooks

• Unlimited chatbot support (AI-based)

• Premium coaching modules

• Member-only downloads and tools

You may cancel your subscription at any time via your account dashboard. We do not offer refunds for partial months.

​

4. AI Chatbot Usage

The Elara AI chatbot provides DBT-informed, peer-style emotional support. It is powered by artificial intelligence and does not replace therapy, crisis intervention, or professional guidance. Do not rely on Elara for life-threatening or medical emergencies.

For crisis help, visit find a helpline to find support in your country.

​

5. Intellectual Property

All content, including downloads, workbooks, scripts, training modules, and branding, are owned by DBT Support Hub and are protected by international copyright laws. You may not reuse or redistribute any material without permission.

​

6. Privacy

We take your privacy seriously. Please refer to our [Privacy Policy] for full details on how your information is collected, used, and protected. By using this site, you consent to our privacy practices.

​

7. Limitation of Liability

To the fullest extent permitted by law, DBT Support Hub is not liable for any indirect, incidental, or consequential damages resulting from your use of our site or tools. This includes, but is not limited to, emotional distress, missed diagnoses, or misuse of the chatbot or downloads.

​

8. Links to Third Parties

Our website may contain links to external resources or third-party services. We are not responsible for the content, accuracy, or availability of those websites.

 

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Australia, but may be enforced internationally based on jurisdiction. You agree that any legal disputes will be resolved in accordance with these laws.

​

10. Changes to These Terms

We may update these Terms at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

​

11. Contact

For any questions or legal concerns, please complete contact form below.